Privacy Policy

This Privacy Policy explains how Pro Quran Tutor collects, uses, stores and protects personal information when you visit our website, contact us, book a trial, create or manage an account, or take online Quran classes with us.

If you have any questions about this Privacy Policy or the information we hold about you, please contact us at salam@proqurantutor.com.

What We Collect

Depending on how you use Pro Quran Tutor, we may collect and maintain:

• Account details, including names, email addresses, telephone numbers and timezone.
• Parent or guardian details where the learner is a child.
• Enquiry and free trial information.
• Class bookings and schedules.
• Attendance records.
• Lesson reports and teacher notes.
• Homework and Quran learning progress.
• Course and enrolment information.
• Billing records, invoices, payments and class credits.
• Communications and notifications relating to your account or classes.
• Appropriate security and audit records.
• Safeguarding information where necessary to protect a child or another person.

Why We Use It

We use personal information where reasonably necessary to operate Pro Quran Tutor and provide our services.

This includes:

• Responding to enquiries.
• Arranging free trial classes.
• Creating and managing student and parent accounts.
• Scheduling and delivering one-to-one Quran classes.
• Assigning teachers.
• Managing class availability.
• Recording attendance.
• Maintaining lesson and learning progress records.
• Issuing invoices and recording payments.
• Managing class credits.
• Sending class reminders and service-related notifications.
• Providing customer support.
• Protecting accounts and the academy system.
• Meeting safeguarding responsibilities.
• Maintaining necessary legal, financial, security and operational records.

We do not use private child, family, learning or safeguarding information for advertising simply because that information is available within the academy system.

Children

Pro Quran Tutor provides online Quran learning for both children and adults.

Where a learner is a child, the account and academy relationship should normally be managed through their parent or guardian.

We may keep information about a child where it is necessary to:

• Arrange and deliver classes.
• Maintain attendance records.
• Track learning progress.
• Prepare lesson reports.
• Communicate with a parent or guardian.
• Meet safeguarding responsibilities.

Access to children's information is limited to authorised people who need it for their academy role.

Child, learning, safeguarding and private family information should not be shared with advertising or marketing platforms without an appropriate privacy review, lawful basis and any consent that may be required.

Who Can See Your Information

Personal information is available only to authorised people who need it for their work.

Depending on the purpose, this may include:

• Academy administrators.
• Relevant academy staff.
• The teacher assigned to a student.
• A parent or guardian managing a child's account.
• Service providers used to operate necessary academy functions.

Class and meeting links are intended only for people involved in the relevant class.

Where an external service is used, only the information reasonably necessary for that service should be shared.

Payments

Where families make payments to Pro Quran Tutor, we may maintain records necessary to identify:

• Payments.
• Invoices.
• Billing status.
• Plans.
• Class credits.
• Relevant payment references.

Where an external payment provider processes a payment, that provider may process payment information under its own privacy terms.

Cookies

Pro Quran Tutor may use cookies and similar browser storage that are necessary for functions such as:

• Signing in.
• Maintaining a secure session.
• Remembering appropriate website preferences.
• Operating website forms.
• Maintaining account security.

If analytics, advertising or other non-essential tracking technologies are introduced, they should be appropriately disclosed and any consent required by applicable law should be obtained.

How Long We Keep Information

We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected.

This may include information required for:

• Providing academy services.
• Maintaining student and account records.
• Maintaining learning records.
• Resolving enquiries or disputes.
• Financial and accounting purposes.
• Security.
• Safeguarding.
• Applicable legal requirements.

Different types of information may require different retention periods.

When information is no longer required, it should be deleted, anonymised or otherwise handled appropriately.

Your Rights

You may contact us to ask what personal information we hold about you or your child.

Where appropriate, you may also ask us to:

• Correct inaccurate information.
• Update incomplete information.
• Delete information that is no longer required.
• Explain how your information is being used.
• Withdraw consent where processing depends on consent.

Some information may need to be retained where deletion would conflict with an applicable legal, financial, security or safeguarding requirement.

For privacy-related questions or requests, please contact: salam@proqurantutor.com

Security

Pro Quran Tutor takes reasonable steps to protect personal information and restrict access according to academy roles and responsibilities.

Users should:

• Keep their passwords secure.
• Not share account credentials with unauthorised people.
• Not share private class links with unauthorised people.
• Contact the academy if they believe their account has been accessed without permission.

Third-Party Services

Pro Quran Tutor may use third-party services where necessary to operate functions such as:

• Website hosting.
• Email delivery.
• Payment processing.
• Online classes or meetings.
• Other essential academy services.

The information shared with a provider should be limited to what is reasonably necessary for the service being provided.

Changes to This Privacy Policy

We may update this Privacy Policy when our services, systems or legal requirements change.

The current version of the policy will be published on this page.

Last updated: 18 September 2026